Posted in: Social Media Compliance
Key Highlights Understand key regulations impacting financial institutions’ use of social media Learn how to manage consumer compliance risk effectively Discover best practices for implementing compliant social strategies Explore how FFIEC and CFPB guidance affects your digital marketing Know when to involve a social media attorney for your compliance team As social media becomes a […]
Continue ReadingPosted in: Social Media Compliance
How Social Media Compliance Monitoring Protects Regulated Industries For banks, credit unions, and other regulated industries, social media can be both an opportunity and a risk. While online engagement helps build brand loyalty and customer trust, it also exposes institutions to potential legal and regulatory pitfalls. That’s where social media compliance monitoring becomes essential. In […]
Continue ReadingPosted in: Social Media Compliance
Let’s be honest—fake reviews have been around longer than the internet itself. But thanks to AI tools, ghostwritten endorsements and synthetic testimonials have leveled up. Now, the Federal Trade Commission (FTC) is stepping in to put a stop to it. In October 2024, the FTC finalized a new rule that gives it power to seek […]
Continue ReadingPosted in: Social Media Compliance
On May 19, 2025, the federal government enacted a sweeping new law aimed at curbing the spread of nonconsensual intimate images (NCII)—including those generated by artificial intelligence. Dubbed the “Take It Down Act”, this legislation introduces criminal penalties and rapid takedown requirements for platforms hosting such content. If you operate a digital platform that allows […]
Continue ReadingPosted in: Social Media Compliance
Social media is a powerful tool for credit unions to engage with members, promote services, and build community trust. However, the potential for legal and reputational risks makes a well-crafted social media policy essential. In this blog, we’ll explore what a credit union social media policy is, why it matters, and how a credit union […]
Continue ReadingPosted in: Social Media Compliance
In the era of digital marketing, banks often leverage social media platforms to humanize their brand. Featuring employees in promotional posts, videos, or other online content can create a relatable image and build trust with customers. But is it legal for banks to use their employees’ likeness on social media? The short answer is yes, […]
Continue ReadingPosted in: Social Media Compliance
Client testimonials can be a powerful marketing tool for banks, offering an authentic voice to build trust and credibility. However, using testimonials online isn’t as simple as posting a happy client’s feedback on your social media page. Banks must navigate several legal and regulatory challenges to ensure compliance, protect client privacy, and avoid misleading claims. […]
Continue ReadingPosted in: Social Media Compliance
Running a giveaway can be an effective way for banks to engage their communities, attract new customers, and promote their services. However, giveaways also come with legal and regulatory obligations that financial institutions cannot overlook. Whether it’s a simple social media contest or a high-value sweepstakes, banks must adhere to strict guidelines to avoid compliance […]
Continue ReadingPosted in: Social Media Compliance
Artificial intelligence (AI) is revolutionizing how banks approach marketing. From personalized recommendations to predictive analytics, AI tools offer financial institutions unparalleled opportunities to connect with customers and enhance engagement. However, integrating AI into marketing strategies also comes with a host of legal challenges. Banks must tread carefully to ensure their use of AI complies with […]
Continue ReadingPosted in: Social Media Compliance
Sweepstakes can be an excellent tool for credit unions to engage their communities, promote their services, and attract new members. However, running a sweepstakes is not as simple as announcing a giveaway and picking a winner. Credit unions must navigate specific legal and regulatory requirements to ensure their promotions comply with federal, state, and industry-specific […]
Continue Reading
